Our Policies

Effective Date: July 16, 2024

Data Collection

We collect certain personal information from you when you visit our website, make a purchase, or interact with us. This may include your name, email address, billing and shipping addresses, payment information, and any other information you provide to us.

We may also collect non-personal information, such as browser type, operating system, and website usage data through cookies and similar technologies to enhance your user experience.

Data Usage

We use the information we collect to process your orders, provide customer support, improve our website and products, and for marketing and advertising purposes.

We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and analytics providers. We require these third parties to maintain the confidentiality and security of your information.

Data Security & Rights

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications from us.

By using our website and services, you agree to our terms and conditions. These terms outline the rules and guidelines for using our platform.

Service Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page. Continued use of the site constitutes acceptance of revised terms.

If you receive goods in a damaged condition, you may report it via email along with supporting photos/videos within 48 hours from receipt. Upon approval, a return and refund may be initiated.

Return Process Steps

1. 1Contact support within 48 hours with Order ID & Evidence.
2. 2Await confirmation and shipping instructions.
3. 3Pack the item securely in original packaging.
4. 4Ship the item back to our designated warehouse.

Cancellation

Any order cancelled before dispatch will be eligible for a full refund. Once shipped, the order cannot be cancelled.

Refund Timeline

• Pre-dispatch Cancellation: Refund to original source immediately.
• Approved Returns: Processed within 7-10 business days after inspection of returned goods.

Shipping charges are calculated at checkout based on total cart value and delivery location. Once your order ships, you will receive a tracking number via email/SMS.